Privacy Policy

Introduction

FindMyTrainer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number
• Profile Information: Profile photo, bio, location, availability
• Payment Information: Payment details processed securely through Razorpay
• Communication Data: Messages exchanged between users and trainers
• Booking Information: Session dates, times, and preferences

Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send you notifications about your bookings
• Facilitate communication between users and trainers
• Respond to your comments, questions, and support requests
• Send promotional communications (with your consent)
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

Information Sharing

We may share your information with:

• Trainers/Users: When you book a session, relevant information is shared
• Service Providers: Third parties who help us operate our platform (payment processors, email services, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time
• Data portability

To exercise these rights, please contact us at 030405sj@gmail.com

Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our platform may not function properly without cookies.

Third-Party Services

Our platform uses the following third-party services:

• Razorpay: For payment processing
• MongoDB: For data storage
• Cloudinary: For image storage
• Resend: For email communications
• Google: For authentication (optional)

Each service has its own privacy policy governing the use of your information.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: